STUDIO CANCELLATION POLICY
At East Point School of Music, otherwise known as the studio, we are committed to providing high-quality vocal instruction in a structured and supportive environment. Please review our cancellation and refund policy carefully before enrolling in classes.
Registration Fees
All registration fees are non-refundable and non-transferable.
Class Tuition & Refunds
Our vocal programs are offered in 6–10 week sessions for private, semi-private, and group classes.
Once a student attends any class within the enrolled session, all tuition payments for that session become non-refundable.
NOTE: Approved refunds will only be processed if all required banking
information is submitted within 30 days of completing the cancellation
form.
Failure to provide the required banking details within this timeframe will
result in the forfeiture of the refund.
Refunds will not be issued for:
-
Missed classes
-
Partial attendance
-
Scheduling conflicts (unless communicated otherwise)
-
Voluntary withdrawal after classes have begun
Cancellation Requests
Students wishing to withdraw from classes must submit a Class Cancellation Request Form. Submission of a cancellation request does not guarantee a refund.
Missed Classes
Missed classes may not be rescheduled or refunded unless otherwise approved by the studio.
Studio Cancellations
If a class is canceled by the studio or instructor, a makeup class, studio credit, or alternative arrangement may be provided.
Policy Agreement
Enrollment and Registration Fee payment for any class confirms acceptance of this cancellation and refund policy.